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Leadership in context...

‘A person’s self image is based on how they see other people seeing them.’

Steve de Shazer

 

 
Coaching & CRM - what is the connection?
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CRM is the topic of the moment. So is coaching. Building rapport and working collaboratively with colleagues and clients are at the heart of both. They require high levels of emotional intelligence, the ability to listen with a curious and open mind, and the skill of asking questions that open up a conversation.

Download document: bsp_coach_crm.pdf (44.49 KB)

 
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